+49 69 90434589
DE EN

Player protection at Vengi

Playing on gaming machines should remain entertainment. We comply with the rules protecting players and young people, and we support the businesses where our machines are installed in doing the same.

When gaming stops being fun

Gambling can be addictive. Anyone who notices that they are spending more time or money than planned can find free and confidential help (services in German):

OASIS player exclusion

Since 1 July 2021, bars and restaurants with gaming machines with prizes have also been connected to OASIS, the nationwide player exclusion system (Section 8 of the Interstate Treaty on Gambling 2021 (GlüStV)). Excluded persons are not allowed to play. OASIS is run for all federal states by the Regional Council of Darmstadt (Regierungspräsidium Darmstadt). Players can apply for an exclusion themselves, including through the business on site.

Youth protection: no play under 18

Children and young people are not permitted to take part in games offering prizes in public (Section 6 of the Youth Protection Act (JuSchG)). For this reason, our gaming machines with prizes are only installed where staff can supervise them. Amusement machines without prizes, such as darts, table football, pool and pinball, are not affected.

Social concept

The Interstate Treaty on Gambling requires a social concept (Section 6 GlüStV): staff training, age checks, information for players, early detection of problematic gambling behaviour and documentation. We help the businesses where our machines are installed to implement these requirements, and we provide information material for guests.

Responsible advertising

Our website is aimed at operators of bars, restaurants and gaming arcades, not at players. We do not promise winnings and we do not advertise to minors.

Legal basis

As of November 2026. This page does not constitute legal advice.